Scores in your real audit come from live measurements of your site and listings.
What we found
Missed calls go straight to voicemail
After-hours and on-the-job callers hear a beep, hang up, and call the next plumber on Google. No text-back, no recovery path.
Site isn't usable on phones
Pinch-zooming menus and a contact form that fails on mobile — where most local searches happen. Visitors leave before they ever see the phone number.
No review collection — rating stuck at 3.9★
Happy customers are never asked at the right moment; the only people motivated to post are the unhappy ones. Competitors with 4.7★ win the comparison before price is ever discussed.
Slow loading (7+ seconds on mobile data)
Every extra second of waiting bleeds visitors. Most won't wait past three.
Invisible outside the home city
No pages for the neighboring cities the trucks already drive to — so searches there go to whoever bothered to show up.
No follow-up on quotes
Estimates go out; silence comes back. Nobody nudges, so slow-deciding customers drift to whoever calls them second.
The fix plan
Switch on missed-call text-back + AI receptionist. Every call answered or recovered from day one — before the website work even starts.
Design the new conversion-first website. Mobile-first, fast, built to turn visitors into booked jobs. You review and approve.
Launch + switch on the engine. Review collection, quote follow-up sequences, local pages, and the insights dashboard go live with the site.
Plain-English weekly report. Calls answered, leads captured, bookings made, reviews collected — what the system did for you, every Monday.
Summit misses ~8 calls a week. At a $400 average job and a 50% win rate, that's 8 × 50% × $400 = $1,600/week of demand that already called them.
≈ $83,200/year at stake — against a flat monthly plan with $0 down.
Your audit runs this with your real numbers.
No obligation. No credit card. “Summit Plumbing” is fictional — your report won't be.